Customer Engagement Solution for Healthcare Providers

Make patients feel their health and wellness is your top priority. Be the hospital at hand using RezMatic services

Use RezMatic services to send appointment updates, detailed medical reports, patient scan images and treatment sheets to a mobile phone. Issue scannable digital medical passes to hospital visitors and even loyalty vouchers that can be redeemed at select chemists.

 

The RezMatic customer engagement solution and how we can help you

Problem Tag: Icon not found Never miss an appointment

Send automated confirmations and reminders for doctor appointments, medical tests and medicine refill to patients by integrating RezMatic APIs with the hospital’s patient management software.

Problem Tag: Icon not found Medical reports on-the-go

Put a stop to long lines and frustrated patients. Send prescription sheets, medical reports, images, diet plans and more as attachments using RezMatic. We ensure secure file hosting and comply with stringent privacy regulations.

Problem Tag: Icon not found Inject excitement

Build interest for your upcoming health camps and community events. Send personalized media-rich messages in 20+ regional languages with just a couple of clicks in Textlocal UI.

Problem Tag: Icon not found Keep disease away

Encourage a preventive health check-up culture by sending RezMatic mobile vouchers for medical camps or appointments along with text reminders.

Problem Tag: Icon not found Appointments made easy

Allow patients to seek appointments by texting the time slot to the hospital's inbox setup using RezMatic short code or long code services.

Problem Tag: Icon not found Manage visitation

Issue mobile visitor passes to patients’ visitors and limit access to the patient rooms using RezMatic mobile ticketing solutions.

Problem Tag: Icon not found Streamline internal communication

Notify your medical staff and admin teams about time-sensitive information such as ER emergencies, OT wait-times, new patient registrations, and more. Let RezMatic take care of timely automated message deliveries.

Problem Tag: Icon not found Feedback in minutes

Let patients know you care and allow them and their kin to provide feedback on your hospital processes through RezMatic survey forms. Create a mobile-optimized survey within minutes with RezMatic.

Problem Tag: Icon not found Promote greater outreach

Just opened a new branch? Promote it to your opt-in database based on proximity to the new location and track click through rates to measure the campaign reach and effectiveness.

Problem Tag: Icon not found Customized solutions

Just tell us what you need and allow RezMatic to tailor customer engagement solutions for you! Our expert in-house team can help set up your campaigns, integrate with your CRM systems and deliver bespoke reports.

Problem Tag: Icon not found Be in charge

Send messages securely, lock down message templates, restrict sub-users' privileges and get their detailed activity reports with RezMatic enterprise-grade features and ensure patient confidentiality.

Problem Tag: Icon not found Emergency services

Allow patients to request emergency assistance by giving a missed call or texting in a pre-defined keyword to your inbox. Be a life saver.