Virtual Number For Startups, SMBs and Enterprises

Single virtual phone number for all business departments

 

Give a single destination to your customers

Problem Tag: Icon not found Convert More Leads

A virtual number routes calls to your agents so you never miss a business lead. Track,record and respond to every incoming business call to better manage customer expectations and drive conversion

Problem Tag: Icon not found Identify Quality Leads

Gauge caller sentiment and rate conversations with customers to classify leads with the automatic keyword spotting feature.Nurture potential prospects and reduce churn

Problem Tag: Icon not found Convert Mobile Web Visitors Into Customers

Publish your virtual number on the website to initiate calls instantly with the agents. Reduce customer waiting time and address queries in real time to convert more leads

Problem Tag: Icon not found Manage Business Calls Anytime, Anywhere

Virtual number gives you the flexibility to manage business without being chained to your seat. Calls can be forwarded to personal mobile phone so you manage your business anytime, anywhere

Problem Tag: Icon not found Safeguard Employee and Client Identity

Virtual number solution can safeguard the identity of employees and clients by masking personal phone numbers for both to and fro calling

Problem Tag: Icon not found Boost Agent Productivity

Intelligent call routing detects an idle agent and directs customer calls to them

Problem Tag: Icon not found Deep Analytics

Get call and campaign reports, caller location and analytics for all inbound calls directed from the website and business virtual number. Find and analyse the source of incoming website visitors

Problem Tag: Icon not found Smart Call Routing

Automatically redirect customer calls to the available agents basis the caller history and location (call routed to regional agents)

Problem Tag: Icon not found Universal CRM Integration

RezMatic virtual number integrates with all leading CRM Softwares. Sync customer information from scattered sources to create a customizable dashboard

Problem Tag: Icon not found Multiple Call Handling

You can now handle up to 50 calls concurrently and increase your call pick up rate by 80% with a virtual number without having to worry about the peak hour call load

Problem Tag: Icon not found Local and International

Get Numbers for both local and International markets making your business location agnostic

Problem Tag: Icon not found Be More Productive

RezMatic’s auto keyword spotting, IVR automation and AI-based sentiment analysis features let you save a lot of your bandwidth

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Easy visual drag-drop dashboard

Just drag-drop applets and build your call flow. Don’t wait for developers to code them.

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Easy call tracking and analytics

Improve your product/service using call recordings of your virtual numbers, available in your inbox.

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