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A virtual number routes calls to your agents so you never miss a business lead. Track,record and respond to every incoming business call to better manage customer expectations and drive conversion
Gauge caller sentiment and rate conversations with customers to classify leads with the automatic keyword spotting feature.Nurture potential prospects and reduce churn
Publish your virtual number on the website to initiate calls instantly with the agents. Reduce customer waiting time and address queries in real time to convert more leads
Virtual number gives you the flexibility to manage business without being chained to your seat. Calls can be forwarded to personal mobile phone so you manage your business anytime, anywhere
Virtual number solution can safeguard the identity of employees and clients by masking personal phone numbers for both to and fro calling
Intelligent call routing detects an idle agent and directs customer calls to them
Get call and campaign reports, caller location and analytics for all inbound calls directed from the website and business virtual number. Find and analyse the source of incoming website visitors
Automatically redirect customer calls to the available agents basis the caller history and location (call routed to regional agents)
RezMatic virtual number integrates with all leading CRM Softwares. Sync customer information from scattered sources to create a customizable dashboard
You can now handle up to 50 calls concurrently and increase your call pick up rate by 80% with a virtual number without having to worry about the peak hour call load
Get Numbers for both local and International markets making your business location agnostic
RezMatic’s auto keyword spotting, IVR automation and AI-based sentiment analysis features let you save a lot of your bandwidth
Just drag-drop applets and build your call flow. Don’t wait for developers to code them.
Improve your product/service using call recordings of your virtual numbers, available in your inbox.